Thank you for shopping with us! Something didn’t fit right or just want another color? No problem, we’d be happy to help you exchange your item or get online store credit. No refunds available. Online store credit cannot be transferable to in-store credit.
Final sale items are not eligible for exchange or online store credit. Additional details on FINAL SALE items are below.
It is the buyer’s responsibility to get the item to our warehouse at their own cost.
All items must be postmarked within 10 days of having received the order to be eligible for exchange. Please include a copy of your invoice. All merchandise must have tags attached, be brand new, unaltered or damaged. Items that do not meet these standards will not be processed for an online store credit or exchange.
Online store credits expire 3 months from the date issued.
Please ship items back to:
4990 SW 72 AVE UNIT #108
Miami, FL 33155
If you're dropping off, please do so during office hours.
Monday – Friday 11 am-6 pm
All returns should be shipped back with a tracking number. We are not responsible for lost or damaged packages. Please contact your local USPS to place a claim when packages are lost.
Once we receive your item please allow 3 to 5 business days to process your exchange. When shipping an exchange, please make sure your Name, Contact Information and Order Number is inside the package. You will receive an online store credit to the email on file to use when placing your order. If you are processing an exchange, you will receive further instructions on how to complete the exchange and purchase a new shipping label.
There will be a shipping fee to return packages not accepted for return/exchange.
Shipping fees are not refundable or eligible for store credit.
Final Sale Items (cannot be returned for exchange or online store credit):
- All sale items: Anything in the Sale section, flash sales, clearance.
- Anything that was purchased with a STORE CREDIT.
- Hats & Hair Accessories
- All accessories including jewelry, handbags, belts and eye wear.
- Stylin’ Tape and Nippies Skin
- All Shoes
- Bathing Suits & Cover-ups.
- Resort Wear
- Intimate Items (bodysuit or bralette)
- Seasonal items (anything pertaining to specific Holidays)
- Sweaters & Scarves
- HOME SECTION ITEMS